Field Force Automation (FFA) refers to the use of technology to capture field service information in real time. This involves use of technology, typically hand held devices to capture data [...]
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Mobility is no longer a trend – it’s how business gets done. With employees using multiple mobile devices and
the availability of thousands of mobile apps, employees can work whenever and wherever they choose. This
also means IT now has the dual challenge of supporting mobile productivity and protecting corporate data [...]
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